The issue has been identified and resolved. All services are operating normally. We apologise for any inconvenience caused.
Posted Sep 08, 2026 - 16:30 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 08, 2026 - 15:55 UTC
Update
We are continuing to investigate this issue.
Posted Sep 08, 2026 - 15:54 UTC
Investigating
We are currently experiencing degraded performance affecting payment processing. Some payment requests may fail or experience increased response times. Our team is investigating the issue and working to restore normal service.
Posted Sep 08, 2026 - 15:15 UTC
This incident affected: API 2.0 (Single Payments, Frequent Payments, Subscription Payments, Out Payments, Pay By Link).